State Farm® Insurance Agent Chad Lucas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
nequial simmons
October 27, 2026
"I have been with State Farm for many years. I have always had the best service from all reps who I speak with. My questions and concerns are always addressed. Everyone is very pleasant. I added insurance to another car and still paying the best price for full coverage for 2 vehicles. Literally was under 100 dollars difference with the 2 cars."
"Thank you so much for your wonderful feedback of us here at Chad Lucas’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Chad Lucas’s Insurance Team "
Molly Gallick
October 23, 2026
"Great staff and service!"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Streator to know you had such a great experience with us. "
Brandy Ruiz
October 23, 2026
"I had quite a few changes that I had to make today to our policy and even more questions. Amanda was very patient and extremely helpful."
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Streator insurance team. "
Tracy Mennie
October 22, 2026
"Very friendly and helpful. Went above and beyond to update policy and review all changes . Thanks Amanda for your patience and help."
"Tracy, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Daniel Talbott
October 22, 2026
"I have been a customer for 2 1/2 years now. Whenever I have a question, I get up very quick and prompt response. While other insurance companies will leave you waiting for an answer for a few days, I get an answer Immediately or within a few hours. Whenever I have an issue Or I have to make a change to my policy it is always quick easy and efficient. Great customer service."
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Chad Lucas’s team. "
Brad Brittin
October 20, 2026
"Amanda was amazing to work with and it was a very smooth transaction."
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Trey Ragusa
October 20, 2026
"Great price & great experience"
"Thanks so much for the fantastic rating, Trey! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Jeremy Spillie
October 15, 2026
"I love the kindness of the staff and how helpful and quickly they get my questions answered."
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Streator insurance team. "
Amanda Macfarlane
October 14, 2026
"Everyone’s very friendly and nice"
"Thank you so much for the 5 stars, Amanda! We truly appreciate your feedback and are always happy to help whenever you need us. "
Jilleen Gillette
October 3, 2026
"Every interaction with the office personnel has been fantastic! They are incredibly knowledgeable, always eager to help, and genuinely friendly. Highly recommended!"
"Jilleen, thank you for the amazing review! Our Streator insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Chad Lucas, your State Farm Agent "
Goose Binks
September 23, 2026
"Amanda was very nice and helpful when she guided me through the State Farm app."
"Goose, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Chrystal Otis
September 22, 2026
"Friendly and very helpful"
"Thank you so much for your wonderful feedback of us here at Chad Lucas’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Chad Lucas’s Insurance Team "
Jeffrey Austin
September 22, 2026
"Love State Farm , they are knowledgeable and very easy to deal with !"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Streator. "
Don Chapman
September 18, 2026
"Great customer service and very helpful"
Peggy Parkins
September 16, 2026
"The people in the office are just awesome"
"Thank you so much for the 5 stars, Peggy! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Emily Smith
September 16, 2026
"I was in an accident - the Drive Safe and Save beacon did more than I ever thought it was designed for. The beacon detected the accident and before I could get off the phone with 911 - a representative from State Farm had tried calling 4 times. When I was finally able to take their call - the representative identified herself, let me know they detected an accident, asked if I was ok, did I need assistance calling 911, did I need an ambulance and let me know they were here to help in anyway I needed. The Drive Safe and Save beacon is so much more than a device that tracks where you are and what your driving habits are. Thank you State Farm and the team at Chad Lucas for making sure I had this device! It has the potential to help save lives!"
"Thanks so much for the amazing review, Emily! We really appreciate your support here in Streator. Just reach out anytime if you need us - we’re here for you. "
Casey Danko
September 2, 2026
"I love working with Chad Lucas. Always friendly and helpful 😊"
"Casey, thank you for the amazing review! Our Streator insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Chad Lucas, your State Farm Agent "
Marcy Gayle
August 3, 2026
"I switched to star farm and so glad I did. I get a great rate. And the people are so nice and helpful. It’s nice to call and have someone polite and helpful."
"Hi Marcy, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Streator. If you ever need help, we are just a phone call away! - Your State Farm Agent, Chad Lucas "
Helena Ross
July 20, 2026
"Great customer service! Quick response to questions and changes to coverage. Convenient that docs can be sent through email."
Peggy Pool
July 20, 2026
"Everyone is exceptional. Heather is excellent. She is always cheerful and helpful."
"Peggy, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Streator insurance team! - Your State Farm Agent, Chad Lucas "
Tom Tibbles
July 20, 2026
"Excellent service"
"Tom, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Nicole Larson
July 17, 2026
"Great customer service anytime I have questions they are readily available!"
"Thank you so much for the 5-star rating, Nicole! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Chad Lucas "
Jim Barnes
July 16, 2026
"Agents are very helpful and will take the time to explain things in detail for the best options that are available."
"Jim, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Streator. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Chad Lucas and Team "
Becky Pence
June 24, 2026
"Heather is wonderful, nice and fast!
Thank you!!"
"Wow, thank you for the 5-star review, Becky! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Karla Martinez
June 14, 2026
"My parents have been with this state farm since before it became Chad Lucas State Farm and we have stayed loyal the entire time! It has some of the most patient workers, that truly take their time listening and trying to help with any concerns or issues you might have. Heather has been our faithful agent for years and goes above and beyond words can’t describe how please we are with her work! She has since seen me grow and now shes my own little family’s agent!"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Streator to know that you had such a wonderful experience with us here on State Farm Agent Chad Lucas’s Team."