State Farm® Insurance Agent Chad Lucas

"I switched to star farm and so glad I did. I get a great rate. And the people are so nice and helpful. It’s nice to call and have someone polite and helpful."

"Great customer service! Quick response to questions and changes to coverage. Convenient that docs can be sent through email."

"Everyone is exceptional. Heather is excellent. She is always cheerful and helpful."

"Excellent service"

"Great customer service anytime I have questions they are readily available!"

"Agents are very helpful and will take the time to explain things in detail for the best options that are available."

"Heather is wonderful, nice and fast!
Thank you!!"

"My parents have been with this state farm since before it became Chad Lucas State Farm and we have stayed loyal the entire time! It has some of the most patient workers, that truly take their time listening and trying to help with any concerns or issues you might have. Heather has been our faithful agent for years and goes above and beyond words can’t describe how please we are with her work! She has since seen me grow and now shes my own little family’s agent!"

"Always a good experience when needing information or managing policy."

"Very polite easy to drop one vehicle and add another for insurance very minimal time"

"Service is always fast and very friendly."

"Fabulous customer service!!"

"Chad Lucas State farm has always been very good to me"

"Thank you Andrea for all your help. I needed help with registering my drive and safe app. She was Professional and 😇 kind."

"Heather is very helpful"

"Great service. Thank you!!!!"

"My insurance agent Jalen was great for a young man he was trained or raised right 👍 and Amanda is terrific the lady that took my call"

"Happy with my Chad Lucas State Farm insurance. The staff is great, rates seem pretty reasonable."

"I had a claim within the first year of being with them and their handling of the claim was fast payouts were easy to deal with. They covered a place for me to stay. Everything worked out well on that front. My policy won't be renewed due to it sorry to have to go but they gave me at extra notice to shop around."

"Fantastic customer service and A+ protection, thx Chad!"

"Stay away from State Farm. They offer a nice low rate upfront and then they start jacking up the rates. I went from 75 a month with 2 vehicles full coverage. I added a driver and 1 vehicle went to 150 which was understandable but now I’m at 280 and no one can explain why and won’t help. Called around to other companies getting quotes around 190 to 210 for the exact same coverage. And we have no accidents or tickets. I don’t get it."

"Absolutely most disrespectful staff I’ve ever dealt with. Not only where they not knowledgeable about the policy or processes but when I expressed frustration with dealing with State Farm Corporate office one staff member said “well they just do stuff by the books and we don’t here at the office”. The other staff member said “well it’s typical that when we have to call about claims we are on hold for hours, that’s pretty standard in any business”. Do not give your money to these people!!"

"I love the service that Chad's office provides. However I would like to see the yearly phone or better call of trying to pressure the customer for different coverage "more money" etc go away."

"Kaleb helped me with getting auto insurance, and he was super helpful and patient. He explained everything and answered all my questions. I really appreciate the great service!"

"We had a patio awning collapse and the process of filing claim, getting it replaced and receiving payment to our contractor and ourselves was seamless. Staff were all very courteous, knowledgable and respectful."